Legal

Privacy policy

How Proppify collects, uses, and protects information when you visit our site or work with us.

Last updated: 1 September 2026

Who we are

This privacy policy applies to the website at proppify.in and related services provided by Proppify Solutions LLP (“Proppify”, “we”, “us”). Our registered office is 5A, 56, Second Main Rd, VGN Nagar, Iyyappanthangal, Chennai, Tamil Nadu, India. For privacy questions, contact contact@proppify.com.

Information we collect

Depending on how you interact with us, we may collect:

Contact details — name, email address, phone number, company name, and message content when you reach out via our contact form or email.
Website usage data — pages visited, referral source, browser type, device information, and approximate location derived from IP address, collected through standard server logs and analytics tools.
Cookies and similar technologies — used to remember preferences (such as theme settings) and understand site performance.
Chat and support interactions — if you use our embedded assistant or contact us for support, we may process the messages you send and related session metadata to respond and improve our services.
Client and project data — when we deliver AI transformation, consulting, or software services, we process information under separate contractual terms and data-processing agreements with our clients.

How we use information

We use personal information to:

Respond to enquiries and provide information about our services
Operate, secure, and improve our website and digital experiences
Deliver contracted AI, software, and consulting services
Meet legal, regulatory, and contractual obligations
Protect against fraud, abuse, and security incidents

We do not sell your personal information. We process data only where we have a lawful basis — such as your consent, our legitimate interests in running and improving our business, or performance of a contract.

ANT and third-party services

Our site may include embedded tools from trusted providers — for example, the ANT assistant widget hosted at theant.space. Those services may collect and process information according to their own policies when you interact with them. We choose providers that align with our security and governance standards, but we encourage you to review their documentation where applicable.

Data retention

We retain personal information only as long as needed for the purposes described above, to comply with law, resolve disputes, and enforce agreements. Enquiry records are typically kept for a reasonable period after our last interaction unless a longer retention period is required for an active engagement or legal obligation.

Security

We apply administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. No online transmission is completely secure; please avoid sending sensitive credentials through unencrypted channels.

Your rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, email contact@proppify.com.

International transfers

We primarily operate from India. If we transfer personal information to service providers in other countries, we take steps to ensure appropriate safeguards are in place consistent with applicable data-protection requirements.

Children

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from children under 16.

Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date below reflects the most recent revision. Material changes will be posted on this page.

Questions about this policy? Contact us.